Watch Chest: An Expert in Rolex Service

AWCI Certified CW21 Watchmaker with Over 30 Years Experience

What is an overhaul?

When we overhaul a watch we:

• Completely disassemble the movement
• Clean movements in factory-required solution and machine
• Ultrasonically clean all component parts
• Lubricate according to factory specifications
• Replace all gaskets
• Regulate the time
• Pressure check the watch
• Clean and polish the case and bracelet to original factory finish
• Monitor for 24 hours to insure proper function

How do I contact you for service?

At Watch Chest, we want to make this experience as easy for you as possible. Please follow these instructions to insure a smooth transaction:

• Read below for more information on Watch Chest and the repair service we offer.
• To contact us and give us notice that you are shipping your watch for service, you may either fill out a Watch Service Form, contact us by telephone at 417-239-0438 or 417-331-1882, or both if you so choose. The Watch Service Form will provide us with your contact information, watch information, and any requests or specific problems you may be having. For your convenience, the form will open in a new window.
• Before shipping your watch, we strongly recommend that you always keep record of the serial number and have it on file with your home owner's insurance.
• Once you have given Watch Chest notice that your watch is being sent by telephone at 417-239-0438 or 417-331-1882 and/or a Watch Service Form, you can now package your watch. Before sending, we ask that you please include within the box your name and contact information, brand of watch and its serial and model number. Click here for instructions and photographs on how to safely package your watch. All packages should be DOUBLE boxed with address information on inner box in case the outer box label is damaged.
• We recommend for you to ship your watch through one of the following companies: UPS, FedEx, or US Mail Express / Priority. Purchasing shipping insurance is also definitely recommended.
• When the package is received, we will fully inspect the watch and reply with a conformation and the total cost of service.
• After you have decided which services you would like performed once we send you a conformation, you will receive a payment invoice at your email account.
• If there are any unanswered questions, please do not hesitate to contact us.

What watch brands do you service?

• Rolex
• Omega
• Breitling
• Tag Heuer
• We do not service Rolex Quartz

How much will it cost?

Starting at $485.00, our service includes an overhaul, our unbeatable three (3) year warranty, and return postage and shipping insurance.

Send us your watch for a free estimate! We will examine your watch and send you an email detailing the exact cost of repair. Should you decide not to repair the watch, you are asked to provide payment for return postage and shipping insurance. We accept credit cards and Paypal to cover this expense.

For Daytona movements 41.30 and 40.39, the overhaul service starts at $750.00.

What if my watch only needs professional polishing or does not require a complete overhaul?

If the movement appears to have been serviced recently, we can offer minor lubrication and expert polishing for a lesser price determined upon examination. Please contact us to speak with us directly if you have any questions.

What does your warranty include on overhauls?

Three (3) Years; Watch Chest warrants this dependable and proper functioning of this watch for three (3) years that you own the watch. This warranty does not cover loss, tampering, mistreatment or modification through the addition or substitution of parts or accessories not supplied at original service. In the event of malfunction arising as long as you own the watch, we will cause the defect to be remedied at no cost to the consumer, once the consumer delivers the watch to us. Customer pays for all shipping.

Why choose Watch Chest?

Our in-house watchmaker is AWCI CW21 certified and has over 30 years of experience. He is one of the top watchmakers in the business, as there are less than 100 CW21 certified watchmakers in the world. Our watchmaker is professionally trained graduating in 1977 and has received continuing education from the Rolex Dallas Training Facility.

How long will it take?

In most cases, 10 - 15 days from the day we receive your watch.

How do I send my watch to you?

We recommend UPS, FedEx, or US Mail Express / Priority. Insurance is recommend. For instructions and photographs on how to safely package and ship your watch, please click here.

What are the methods of payment that you accept?

We accept payment by Credit Card and Bank Wire.

How do I know the bracelet will fit my wrist once I purchase it?

If you have a tape measure at home, we suggest you measure your wrist to assure a good fit when you receive your watch. For your convenience, we have a PDF file of a printable tape measure. Once the PDF is opened, print off and cut out the tape measure, measure the wrist that you will wear the watch on, and let us know your wrist size. We will have it sized for you and ready to wear upon arrival.

Printable Tape Measure PDF File

eBay

Here is a link to our service auction on eBay:

eBay Service Auction

It will open in a new window for your convenience.